I hate calling a customer service center and getting a crabby person on the other side. I just did that and the lady who answered the phone sounded all down -- like if her voice was a musical composition, I'd describe it as being in minor tones (and that sums up my knowledge of music theory).
It's really aggravating when I've applied to several call center positions and either never heard back or got told I was not qualified. I'm pretty sure, I'd do a hell of a lot better job than that lady did. But nope, I'm not qualified. Whatever.
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